Reservation Information

Making a Reservation

Appointments may be made 24 hours a day via our online scheduling system or through our reservation desk. This can be done Monday through Thursday from 10:00am to 5:00pm, and Friday from 10:00am to 3:00pm at 503-233-6500. Do check with us for last minute requests in the event there is a cancellation. Same day appointments may be available in the student clinic. Our 24 hour cancellation policy still applies to same day appointments.

Student clinic appointments are 65-70 minutes total, and include an intake interview, a 45-minute massage, and an exit interview.   Please complete the intake paperwork you receive via email prior to coming in for your appointment.

Our appointment start times for the Fall 2024 term (October 8th – December 19th) are:

October 8th – October 31st
  • Mondays – 11:40am
  • Tuesdays – 11:40am, 3:10pm, 6:40pm
  • Wednesdays – 11:40am
  • Thursdays – 11:40am, 3:10pm, 6:40pm
November 4th – December 19th
  • Mondays – 11:40am, 1:00pm
  • Tuesdays – 11:40am, 1:00pm, 3:10pm, 4:30pm, 6:40pm, 8:00pm
  • Wednesdays – 11:40am, 1:00pm
  • Thursdays – 11:40am, 3:10pm, 6:40pm

Our Cancellation Policy

Please contact the front desk at (503) 233-6500 if you need to cancel your appointment and leave a voicemail if needed. Appointments cancelled with less than 24-hours’ notice and “no-shows” are subject to a $22.50 cancellation fee. The fee will automatically be charged to the credit card on file.

Payments

Payments are made at the clinic the day of your appointment. We accept cash, check, EWC Gift Certificates, Visa, Master Card, and American Express.

Student Massage Treatment – it is important to ensure ample time necessary for the exit interview. Therefore you will be asked to pay for your appointment prior to receiving your massage.

45 Minutes – $45
45 Minutes – Students, Seniors or Active Military – $40

We do not honor medical, motor vehicle accident, Workers’ Compensation insurances or reimbursements for massage.

Medical Release Requirements

Massage therapy is an exceptionally safe way to relax and reduce stress. However, there are certain medical conditions that require a written clearance from a doctor to receive a massage.

They are:

  • A serious disease, injury or surgery within the past five years
  • Presence of an infectious disease (including a skin disease)
  • Pregnancy

If you have any of these conditions, please provide written clearance by a medical doctor to receive a massage before making an appointment. Please note that as a teaching clinic, we do not release records of massage sessions with students for insurance or medical purposes.

Transportation and Parking

East West College is committed to helping the environment as well as bringing the gift of massage to the city. We are located in the center of the TriMet Transit Mall. The Orange, Yellow and Green MAX lines and Streetcar stop at PSU Urban Center (3-4 blocks away), and there are multiple bus lines that stop within a 4-block radius. Traffic and parking congestion is increasing in downtown Portland, so using public transportation can be a benefit to you and the environment. There is metered street parking near East West College and hourly paid parking in the 1515 Market Square Building Parking Garage.

Make An Appointment

Massage is universally healing. People of all ages and walks of life can benefit from it. We are happy to be able to provide affordable Portland massage to the public. With more than 90% of our graduates passing the massage licensing exam, you’ll be in good hands when you set an appointment with the massage clinic.